Find some answers to commonly asked questions below!


How long does an appointment take?

Initial appointments take 45 minutes whilst a subsequent appointment takes 30 minutes. Bookings for strapping take about 10 minutes.


How much does an appointment cost?

Cost for appointments vary from clinician to clinician depending on their levels of experience and qualifications.


What are your opening hours?

We are open Monday to Friday for regular appointments between 9am and 7 pm, and Saturdays from 9am to 5pm.

If you require urgent or emergency physiotherapy outside these times please call our after hours number, 0407 444 048 to make an appointment.

We understand that injuries don't always happen at a convenient time and are happy to come in and see you outside our regular opening hours if required.


What should I do in an emergency?

If you are mentally and physically prepared, eat well, remain hydrated and recover well after each game injuries should be kept to a minimum. Sometimes though, injuries just happen and the first 48-72 hours are vital in ensuring your injury is managed appropriately. Follow RECIPE and do no HARM, and book into see your sports physiotherapist as soon as possible.

RECIPE
Relative rest (don’t do anything to aggravate the injury)
Elevation (above level of heart)
Compression (firm, but not too tight) ACE or Eloflex Bandage
Ice (20 minutes every two hours, crushed ice in wet towel)
Pain limited exercise – as prescribed by your sports physiotherapist
Exercise – as above (pain limited)

No HARM

Heat (this includes heat packs/heat rubs/hot baths)
Alcohol
Running or other aggravating activities
Massage


Why teenagers?

Teenagers (adolescents) are growing through a unique developmental phase. There are changes occurring in all systems of the body as well as social changes. Thus, teenagers may sustain an injury or pain that: doesn’t occur in any other age group; will present differently to injury/pain in adults and children; is seen for the very first time in this age group; and/or may have long term implications (growth maybe effected), especially if not diagnosed or treated appropriately.


Does injury or pain in adolescents have implications for later in life?

Yes. Experience of injury and pain and the recovery from injury and pain, during adolescence has important implications for the experience of injury and pain during adulthood. It is important for teenagers to see a physiotherapist who is experienced in dealing with teenagers. If we can diagnose, educate and treat pain/injury in teenagers, we can prevent pain/injury in adults, or at the very least, as adults be better able to self-manage your pain/injury.


When should I see my sports physiotherapist?

As soon as possible after your injury: definitely in the first week after your injury. The sooner you see your physiotherapist the sooner your rehabilitation can start. If you are unsure, please call the clinic and we can get one of our physiotherapists to call you back for a quick chat.


When can I play again?

Returning to sports or fitness or even returning to school, depends on a number of factors. Your physiotherapist will take into consideration your injury, your sport, your load, your recovery and so forth, when designing your return to sport rehabilitation program.


How will my physiotherapist know if I am ready to play again?

Your physiotherapist will test you in the clinic first, where they have more control, and then gradually they will test you in more uncontrolled and more sports like environments. You will need to be able to complete full training sessions before you can return to play. You will be monitored as your return to play and also afterwards. Your physiotherapist will chat to your coach/teachers/parents during the return to sport (that is if you say it is ok to do so).


What if I’m not a teenager?

That is totally ok. Most pain and injuries occur for the first time during adolescents and continue on into adulthood and thus we are qualified and experienced at treating adults. We adults, we don’t have to worry about growth in adults, like we do in teenagers. We treat loads of mums and dads and teachers and coaches too.


My child has developmental delay, will you see them?

Any really young children, children who have developmental delay or children with an acquired or congenital disease/disability are best to see a paediatric physiotherapist - we can assist in pointing you in the right direction.


Please let us know if you have any other questions!